EXPLAIN IT
Can you hear me now? We can learn a lot by listening. Get insights into how people understand your tool.
Usability/Adoption
5-10 minutes
Individual
A good way to test if a product can be used by anyone is to see how a user explains it to someone who isn’t as technically savvy. The ‘Explain It’ activity is a quick way to capture the general understanding of the user, as it relates to your product.
MAterials Needed
Audio recorder or note taking equipment
For a remote deployment option, see facilitator guide.
How It’s Useful
For Development Teams
Identify words that are used to describe technical terms
Identify the comprehension level of the user as it relates to the technology
Identify colloquial trends within a community
Identify if the user understands the use and purpose of a technology
For Product Teams
Discover word(s) that are relevant for the tool and community
Identify if the user understands the use and purpose of a technology
Identify colloquial trends within a community
Example Outcome
Why We Love It
We often over complicate things. Hearing how people explain the technology and its capabilities to each other helps us recognize the unique ways in which we communicate. The ‘Explain It’ activity makes our language more accessible.
Get It Here!
In the facilitator guide, you’ll find all the instructions you need to deploy this activity. You can choose to print the activities, run them digitally, or go paperless. Have fun!
View ‘Our Research Principles’ for insight into what we consider when planning an engagement.
