Services

Research

We study people and conduct participatory sessions to uncover their needs, behaviors, and experiences, building a deeper understanding of their lived realities and technology requirements. This knowledge informs the design of user-centered products and services.

Skills:

  • Need discovery

  • Interviews

  • Surveys

  • Co-Design Frameworks

  • Participatory Design Facilitation

  • Usability Tests

  • Persona Sprints

  • Impact Measurement

  • UX Metrics

Emphasis:

  • Research with communities at-risk

  • Community-led

Product Design

We craft intuitive and delightful experiences for [complex] technology across web and mobile platforms, including browser-based solutions, Android apps, iOS apps, and progressive web apps.

Skills:

  • UX Strategy

  • Information Architecture

  • Wireframing

  • Interactive Prototyping 

  • UX Writing

  • UI Design

  • Design Systems

  • Branding

  • Responsive Design

Emphasis:

  • Privacy-centric design

  • Mobile first

  • Solutions for secure software

  • Offline experiences

  • Design for low-end devices

Services for Internet Freedom Projects

The UXD Lab is a service provided by the Open Technology Fund that aims to improve the user experience design of internet freedom tools. As a service provider through the UXD Lab, Okthanks offers UX and Research services sponsored by OTF to eligible projects.

  • Your project is eligible for support if it falls within OTF's funding remit, or if it is a current and recent OTF projects.

  • Visit the UXD Lab page on the OTF website to learn more.

  • Want to work with us through the Lab? We welcome you to reach out with any questions you may have about the process or to get started!

    You can also apply directly to the UXD Lab if you're are not sure if your project if eligible. In that application, there's a section where you can request to work with Okthanks.