Services
Research
We study people and conduct participatory sessions to uncover their needs, behaviors, and experiences, building a deeper understanding of their lived realities and technology requirements. This knowledge informs the design of user-centered products and services.
Skills:
Need discovery
Interviews
Surveys
Co-Design Frameworks
Participatory Design Facilitation
Usability Tests
Persona Sprints
Impact Measurement
UX Metrics
Emphasis:
Research with communities at-risk
Community-led
Product Design
We craft intuitive and delightful experiences for [complex] technology across web and mobile platforms, including browser-based solutions, Android apps, iOS apps, and progressive web apps.
Skills:
UX Strategy
Information Architecture
Wireframing
Interactive Prototyping
UX Writing
UI Design
Design Systems
Branding
Responsive Design
Emphasis:
Privacy-centric design
Mobile first
Solutions for secure software
Offline experiences
Design for low-end devices
Services for Internet Freedom Projects
The UXD Lab is a service provided by the Open Technology Fund that aims to improve the user experience design of internet freedom tools. As a service provider through the UXD Lab, Okthanks offers UX and Research services sponsored by OTF to eligible projects.
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Your project is eligible for support if it falls within OTF's funding remit, or if it is a current and recent OTF projects.
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Visit the UXD Lab page on the OTF website to learn more.
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Want to work with us through the Lab? We welcome you to reach out with any questions you may have about the process or to get started!
You can also apply directly to the UXD Lab if you're are not sure if your project if eligible. In that application, there's a section where you can request to work with Okthanks.