This feedback helps teams know who is using their tool and how they are using it. It helps them learn which questions to ask next so that the product can be better fit for its users.
10-15 min, Self led
The user story is a great 5 min activity that gets people talking about how they want to use a product, or how they are already using it. The outcome provides the team with insight into the contextual environment in which their product is living, which helps them begin to understand what other needs should be considered.